News
Parking Update
We’ve been listening to your feedback and we have now added a dedicated disabled parking spot at the entrance of our main branch at Skelmanthorpe Surgery. This enhancement is part of our ongoing commitment to making our facilities more accessible and convenient for all our patients. Thank you for sharing your comments and suggestions with us!
Cost of Living Support
Are you worried about keeping warm this Winter? Or do you need support and advice with the cost of living? The Kirklees Council website has a wealth of information and support for you, just click on the link below.
https://www.kirklees.gov.uk/beta/cost-of-living/index.aspx
Change, Grow, Live
Change Grow Lives mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential. You can access support to help with health and wellbeing, housing, domestic abuse as well as alcohol and drugs advice. For more information, whether it be for yourself or a family member or friend please click on the link
https://www.changegrowlive.org/
Changes to the medical examiner system and death certification process
A new statutory medical examiner system came into effect in England and Wales on 9 April 2024 to provide independent scrutiny of all deaths that aren’t referred to the coroner.
Medical examiners review medical records and work with doctors to complete a medical certificate of the cause of death (MCCD), commonly known as the death certificate. They talk to the family about their experience of care and discuss and agree the proposed MCCD with them. The MCCD must be completed before the death can be registered and the body released to the family.
This extra step is designed to strengthen safeguards by reviewing how people have died and making sure only the appropriate cases are referred to coroners. Importantly, it will give bereaved families the chance to ask questions or raise concerns, and so will help identify any issues and improve care for patients and bereaved people. It is also an opportunity to give positive feedback about the care a patient has received. This can be passed back to the teams and also helps identify good practice that can be shared with colleagues.
Medical examiners already carry out this function in many cases, as they have been preparing for the change in the law since it was first announced in 2022. They have been working with colleagues in GP practices, coroner and registrars’ offices and bereavement services to make sure that the new arrangement works smoothly and does not cause delays. All involved in the process understand what a difficult time it is for families when a loved one dies and how important it is to be able to make funeral or other arrangements as quickly as possible.
There is more information and answers to frequently asked questions on the West Yorkshire Health and Care Partnership website.
Pride in Practice
We are proud to announce that we have been awarded a GOLD Pride in Practice award for excellence in LGBTQ+ healthcare
We are proud to be a safe surgery for everyone in our community, and pledge to ensure that everyone in our community receives the quality healthcare they are entitled to. In partnership with Doctors of the World UK, we will ensure that our practice offers a welcome space for everyone who seeks to use our services. We will ensure that a lack of identification, proof of address, or immigration status do not prevent patient registration.
Get the App!
The NHS App allows you to access a range of NHS services. You can download the NHS App on your phone or tablet. You can also access the same services in a web browser by logging in through the NHS website.
You must be aged 13 or over to use the NHS App. You also need to be registered with a GP surgery in England or the Isle of Man. Find out more about who can use the NHS App.
What you can do with the NHS App
You need to prove who you are to get full access to the NHS App. With full access you can:
- order repeat prescriptions and nominate a pharmacy where you would like to collect them
- book and manage appointments
- view your GP health record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can also see information like test results)
- book and manage coronavirus (COVID-19) vaccinations
- register your organ donation decision
- choose how the NHS uses your data
- view your NHS number (find out what your NHS number is)
- use NHS 111 online to answer questions and get instant advice or medical help near you
Before proving who you are, you can use the NHS App to:
- search trusted NHS information and advice on hundreds of conditions and treatments
- find NHS services near you
Other services
Depending on your GP surgery or hospital, you may be able to use the NHS App to:
- message your GP surgery or a health professional online
- contact your GP surgery using an online form and get a reply
- access health services on behalf of someone you care for
- view and manage your hospital and other healthcare appointments
- view useful links your doctor or health professional has shared with you
- view and manage care plans
Keeping your data secure
To access the NHS App, you will need to set up an NHS login and prove who you are. Your NHS App then securely connects to information from your GP surgery.
If your device supports fingerprint detection or facial recognition, you can use it to log in to your NHS App each time, instead of using a password and security code.
For more information please click on the link below;
Contacting the Surgery
Routine telephone/face-to-face appointments with GPs and Advanced Nurse Practitioners can be booked online. Requests for medical advice, treatment, sick notes, GP letters and results should be made, where possible by using an online Patchs form. We will respond to you by the end of the next working day.
Denby Dale Surgery
Our Denby Dale surgery is now open for appointments every morning, Monday-Friday and all day Thursday.
Online Access
We are asking that all our patients make prescription requests online. If you do not have a computer/smart phone you can give proxy access to a friend or relative who can order on your behalf. Prescriptions will be sent electronically to the Pharmacy of your choice.
We DO NOT accept prescription requests over the phone.
Prescriptions
Only order your regular medication and do not stockpile. This will create unnecessary shortages.
Prescription requests should be submitted online or using the paper prescription no sooner than 5 working days before the due date.
Ensure you are up-to-date with your reviews to prevent any delays with the issue of your medication.
Patient Privacy Notices
This Practice aims to provide you with the highest quality of Healthcare. To do this we must keep records about you, your health and the care we have provided or plan to provide. Click on the links below to view the Patient Privacy Notice and the Young Patient Privacy Notice.
Privacy Notice for National COVID-19 and Flu Vaccination Programmes
NHS England has established a centralised service for the management of both the COVID-19 and seasonal flu vaccination programmes. This service is supported by a central system, The Immunisation Management System.
When you attend for your Covid-19 vaccination a record will be made that you have been vaccinated and when. Normally, vaccinations are undertaken in GP settings. However, the delivery of the Covid-19 vaccine is being undertaken in a variety of care settings.
NHS England is responsible for processing your personal data for the purposes of the national vaccination programme. To find out more you can access the NHS England privacy notice at: https://www.england.nhs.uk/contact-us/privacy-notice/
Patient Privacy Notice Young Patient Privacy Notice
CQC Report - Surgery Rated as Good in every area
Following the recent CQC Inspection the Surgery has been rated as Good in every area. A copy of the report is available for you to read here
Home
Welcome to Skelmanthorpe Family Doctors
Friends and Family Test -
You rated us 96% very good or good in the month of March
Thank you to all our patients who took the time to complete the survey, or gave us feedback following their recent appointment.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
We are part of The Mast Primary Care Network, PCNs are groups of GP practices working closely together, along with other healthcare staff and organisations within the NHS and voluntary sector, to improve the healthcare of our local population by providing integrated healthcare services.
Click the link to find out more
Helping Keep Your Child Healthy and Well - including treating minor illness
For lots of useful advice and information regarding young peoples health and childhood illness click on the link to the Healthier Together website below
https://www.wyhealthiertogether.nhs.uk/
The website provides consistent, accurate and trustworthy healthcare advice to parents, carers and young people.
Information on the site is reviewed by local paediatricians, GPs and clinicians across our region to ensure it aligns with current practices and procedures
Pharmrefer
At Skelmanthorpe Family Doctors we can now refer you to your local pharmacy for a number of common ailments. The receptionist will tell you if you are suitable for a referral.
The service ensures that patients receive the right support they need and have access to same day consultations by a pharmacist. The pharmacist can offer expert clinical advice, direct you to an over-the-counter medicine, prescribe antibiotics for a number of common illness, or where indicated refer you back to your GP. Over 90% of patients referred to the pharmacist are successfully treated or advised without the need for an onward referral.
If you require further information on this service please ask at reception.
The NHS App
The NHS App allows you to access a range of NHS services. You can download the NHS App on your phone or tablet. You can also access the same services in a web browser by logging in through the NHS website.
You must be aged 13 or over to use the NHS App. You also need to be registered with a GP surgery in England or the Isle of Man. Find out more about who can use the NHS App.
What you can do with the NHS App
You need to prove who you are to get full access to the NHS App. With full access you can:
- order repeat prescriptions and nominate a pharmacy where you would like to collect them
- book and manage appointments
- view your GP health record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can also see information like test results)
- book and manage coronavirus (COVID-19) vaccinations
- register your organ donation decision
- choose how the NHS uses your data
- view your NHS number (find out what your NHS number is)
- use NHS 111 online to answer questions and get instant advice or medical help near you
Before proving who you are, you can use the NHS App to:
- search trusted NHS information and advice on hundreds of conditions and treatments
- find NHS services near you
Other services
Depending on your GP surgery or hospital, you may be able to use the NHS App to:
- message your GP surgery or a health professional online
- contact your GP surgery using an online form and get a reply
- access health services on behalf of someone you care for
- view and manage your hospital and other healthcare appointments
- view useful links your doctor or health professional has shared with you
- view and manage care plans
Keeping your data secure
To access the NHS App, you will need to set up an NHS login and prove who you are. Your NHS App then securely connects to information from your GP surgery.
If your device supports fingerprint detection or facial recognition, you can use it to log in to your NHS App each time, instead of using a password and security code.
Click on the link below for more information;
The MAST Community Garden
The MAST Community garden was launched in 2022 via Skelmanthorpe Family Doctors, this year we’d like to pass the garden to our local community. This year we have established a community steering group for the garden. Members include service users of social prescribing, local libraries, the U3A Gardening group, the Denby Dale Parish Countryside officer, and colleagues from the Denby Dale Centre/ Skelmanthorpe Community Pantry. The first meeting explored the group’s experience, knowledge, and skills they’d like to share and identified goals for this year: getting to know the space with regular working days planned throughout the year, grow your own food community project. If you would like to be a part of this new project please visit the website;
naturalkirklees.org
Information for Patients - Wegovy and Mounjaro (injectable drugs to help weight loss)
Spring Covid Boosters
If you have not yet completed your vaccination course, you can still get whichever jab you need – book an appointment using the online National Booking Service or by calling 119. Calls are free of charge and lines are open 8 am-8 pm Monday – Friday and 8 am-4 pm on Saturdays and Sundays.
Wearing Face Masks
To protect yourself, and those around you, if you have any respiratory symptoms such as a cough or cold, please can you wear a mask on entering the surgery. Thank you.
Blood Test Results, and Other Test Results
There is now new functionality on our clinical system that allows you to see your test results (digitally) as soon as they are available from the laboratory. This will sometimes be before one of our clinicians has seen them, reviewed them and commented on them. Please be assured that our systems for dealing with test results have not changed and we still regularly review all the results that come in and contact those who need further management. Previously patients were not able to see results until they had been processed by the clinician.
There are obvious pros and cons to this new system and we will see how things develop over the coming few weeks/months. If you have concerns about your blood results we would ask you to, please, use this resource which explains more about some results:
https://labtestsonline.org.uk/
Please be assured that your GP/Nurse will still be checking your results, as they always have done, and adding comments/actions required. However, if you feel that something has been missed or an error has been made then please contact the surgery for clarification. This is best done via our online portal Patchs (please see above for Patchs link)
Adult ADHD Referrals Notice
We are receiving increasing numbers of requests for adult ADHD and Autism Spectrum Disorder assessments, particularly for referrals to Psychiatry Right to Choose.
There are pros and cons to going down this route of assessment. The pros are essentially that you will get an assessment and diagnosis quicker than from the local NHS assessment service. The cons however are that should Right to Choose recommend medication be prescribed, to help with symptoms, this will lead to some difficulties.
The Psychiatry Right to Choose teams only seem to provide an assessment service, and for GPs to be able to provide medication it needs to be supervised by a specialist having been titrated to an appropriate dose by them. This means that after an assessment the GP would not be able to prescribe medication if there is no ongoing follow up. We would also not be able to refer you to the local NHS service, they will decline the referral as they are not commissioned to initiate treatment based on the assessment of others or perform assessment on those who have already been assessed and diagnosed.
If you are looking for a diagnosis, to help perhaps with work place interventions, then Psychiatry Right to Choose is probably appropriate for you. If you are wanting or expecting ongoing treatment following an assessment and diagnosis, whether that be medication or follow ups, then referral to the local NHS service, albeit a longer wait, is more likely to give you the outcome you would wish for.
Online Bookings
We currently offer the booking of appointments online for our GPs, Advanced Nurse Practitioners and for Structured Medication Reviews. We do not currently offer the ability to book online any appointments with the Practice Nurse or Healthcare Assistants.
There is also the option to complete an online consultation form (Patchs). Please note that online consultation requests are NOT for urgent problems. We will aim to respond to you by no later than the end of the next working day. Alternatively please contact the Surgery by telephone on 01484 503515.
Please note that all incoming and outgoing calls to and from the practice are recorded for training and monitoring purposes
CQC Report
The Partners and the team at Skelmanthorpe Health Centre are proud that following our CQC inspection in September 2016, the practice was rated as "Good".
Get Well, Keep Well
Of course, we’re not just here for when you are unwell. Our team of healthcare professionals and backup staff offer a number of clinics and services to promote good health and well-being whatever your medical condition.
Join In
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Please note, it is an offence for a patient to post a communication on social media that they know to be false. The Malicious Communications Act 1988 and The Communications Act 2003 makes it an offence for a patient to send online messages or posts that contain false information. Inaccurate and unfair comments on websites or social media can damage the reputation of providers and their staff. Guidance from the British Medical Association outlines the law of defamation and steps that we can take to have such comments removed from our website or social media channels.
Named GP
All patients at Skelmanthorpe Family Doctors have a named, accountable GP who is responsible for coordinating their care. Your named GP will be allocated to you by the practice. You can still make appointments to see any GP or Nurse of your choice, not just your named GP. If you wish to know who your allocated GP is, then please call the practice and a member of our Reception Team will be able to advise you. If you have a preference and would like to request a particular doctor at the practice to be your named GP please inform one of our Reception Team.
Carers Champions
We keep a register of patients, who, without payment, provide help and support to a family member, friend or neighbour who cannot manage on their own due to physical or mental illness, disability, substance misuse or frailty brought on by old age. People who care for someone in these circumstances, without pay, are considered to be 'carers'.
Access
Skelmanthorpe Health Centre and Denby Dale Surgery have disabled access and toilet facilities. Skelmanthorpe Health Centre has a car park.
Mentoring & Research
The Practice participates in the mentoring of Health Care Professionals and is engaged from time to time in clinical research. Patient consent is sought prior to any research activities being undertaken.
Our Complaints Process
Every patient has the right to make a complaint about the treatment or care they have received at Skelmanthorpe Family Doctors. We will investigate all complaints effectively and in conjunction with extant legislation and guidance.
For more information please call in to pick up a leaflet or call us on 01484 503515
The Veterans Patient Charter
Did you know that we are an accredited Veteran Friendly Practice?
Parking Update
We’ve been listening to your feedback and we have now added a dedicated disabled parking spot at the entrance of our main branch at Skelmanthorpe Surgery. This enhancement is part of our ongoing commitment to making our facilities more accessible and convenient for all our patients. Thank you for sharing your comments and suggestions with us!
Opening Times
Opening Times
Telephone lines are open 8.00am - 6.00pm Monday to Friday (excluding bank holidays). Urgent on the day appointments should be requested at 8.00am.
Please note that early morning and late evening appointments are to be booked in advance and are NOT urgent appointments.
| Skelmanthorpe | Denby Dale | |
| Monday | 08:00 - 18:00 | 08:00 - 12:00 |
| Tuesday | 07:00 - 18:00 | 08:00 - 12:00 |
| Wednesday | 08:00 - 18:00 | 08:00 - 12:00 |
| Thursday | 08:00 - 18:00 | 08:00 - 12.00, 14:00-17:00, 18:30-20:00 |
| Friday | 08:00 - 18:00 | 08:00 - 12:00 |
| Weekend | closed | closed |
Between 6.00pm and 6.30pm, the Surgery is covered by Local Care Direct which is staffed by local GP's and nurses. They can provide urgent medical care or advise. Call the usual number, 01484 503515 and your call will be redirected.
Bank Holidays
- Good Friday - 29 March 2024 - closed
- Easter Monday - 1st April 2024 - closed
- May Bank Holiday - 6th May 2024 - closed
- Spring Bank Holiday - 27th May 2024 - closed
- Summer Bank Holiday - 26th August 2024 - closed
- Christmas Day - 25th December 2024 - closed
- Boxing Day - 26th December 2024 - closed
When does everyone work?
Please see below a tablet highlighting when individual clinicians work, if you want to arrange to see a specific individual.
AM |
PM |
|
Monday |
Dr Kaye Dr Ollerton Dr Bramley Graham Butcher Manpreet Sandhu Sadia Makhlooq |
Dr Kaye Dr Ollerton Dr Bramley Manpreet Sandhu |
Tuesday |
Dr Kaye Dr Bramley Dr Pinder Kate Pattinson Sarah France Manpreet Sandhu |
Dr Kaye Dr Bramley Dr Pinder Sarah France Manpreet Sandhu Simon Marritt |
Wednesday |
Dr James Dr Ollerton Dr Pinder Dr Kaye Kate Pattinson Sarah France |
Dr James Dr Pinder Dr Kaye Kate Pattinson Sarah France Kohsuke Urano |
Thursday |
Dr James Dr Kaye Kate Pattinson Sarah France Graham Butcher Manpreet Sandhu |
Dr James Dr Ollerton Dr Kaye Sarah France Graham Butcher Sadia Makhlooq |
| Friday |
Dr Ollerton Dr James Dr Kaye Manpreet Sandhu Kate Pattinson Sarah France Graham Butcher Kohsuke Urano |
Dr Ollerton Dr James Manpreet Sandhu Kate Pattinson Sarah France Graham Butcher Kohsuke Urano |
Contact Details
Online Services
