New Transcription Software

From February 2024 we are going to use a new transcription software to assist us in record keeping.

This is called Heidi AI and is already widely used in many GP Practices.                                                              

Heidi does not store any audio recording but does intelligently transcribe the consultation between GP and patient into note form.

The notes are then copied into the patient record and then deleted.

The benefit of this is to allow the clinician to entirely focus on the patient during the consultation instead of trying to type at the same time and it improves accuracy of the written record. It will save time that would be spent on administrative tasks for patient care.

Data Protection:

Heidi employs robust and strict access controls meaning only clinicians have access to sensitive information. It is GDPR and NHS compliant and the information management systems are ISO27001 accredited for data security. All data is hosted in the UK.

Patients will always be able to opt out if they would rather that this is not used in their consultation. Your clinician will check with you whether you would prefer it was not used.

Extended Access

Dykes Hall offer extended hours appointments through out the week to pre-book both at Dykes Hall Medical Centre and across the Hillsborough PCN network

Extended hour appointments available at Dykes Hall

Every week:

Mondays & Tuesdays 7.00am to 8.00am – Health care assistant appointments available

Thursdays 7.00am to 8.00am – Health care assistant & advanced nurse appointments available

Mondays 6.30pm to 8.00pm – Doctors & Nurse appointments available

1 in 4 weeks:

Fridays 6.30pm to 8.00pm – Telephone appointments available with a doctor

Extended hour appointments available across the Hillsborough PCN

Every week:

Saturdays 9.00am to 1.00pm – Doctors appointments available at one of the 4 sites (Dykes Hall, Tramways, Fairlawns, Far Lane)

Appointment Booking Update from December 2022

Future dated appointments are available to be booked either by phone, online or in person. 

On the day appointments can be booked either by phone, online or in person from 8.30 in the morning.

All appointments are now face-to-face

We encourage you to get set up for online access to appointments so that you will be able to make use of this service. This can be done by contacting reception

We recognise that some people will not be able to use this system, but they are able to ask someone else to do so on their behalf, and we will always have the phone lines open in tandem with online booking.

For the safety of yourself and other patients, we ask that you continue to wear a face mask in the waiting room and throughout your time in the building.

Considering Treatment Abroad or Privately in the UK?

If you are considering going abroad or privately in the UK, for either a consultation, operation or treatment, please be aware that we are unable to offer follow up. You will need to organise any follow up you may require with them.

ZoomPhysio

"If you have a new musculoskeletal complaint such as back pain, knee pain or tennis elbow, you can access a range of tailored online physio plans directly from our website. Just click on the link below and start your recovery without delay."

Dykes Hall Medical Centre and Deer Park Surgery uses ZoomPhysio to provide rapid, online treatment for mild musculoskeletal conditions. If you're suffering from aches or pain, you can receive a personalised online physio plan with easy to follow, easy to view exercises, put together for you by our MSK Practitioner Team.

To get started with ZoomPhysio, please click on the link below to start you free physio plan and get your recovery underway.

If you're concerned about your symptoms, please contact us and arrange a call with our Musculoskeletal Practitioner. You can also arrange a call with our Musculoskeletal Practitioner once you have completed an online physio plan and symptoms have not improved.

Open Letter to Sheffield Residents on behalf of CCG

You may have struggled to get in touch with your GP practice recently or had to wait for an appointment.

We understand that this can be frustrating, especially if you are feeling ill. This has sometimes led to the misperception that practices are not seeing many patients.

We want to reassure you that practices are doing all they can to get through to and see as many patients as possible. 

NHS Sheffield CCG have written an open letter to all residents to let you know about the challenges facing GP's in Sheffield and what you can do to help us, help you.

Please take a few minutes to read it in full here

Hillsborough Network

Dykes Hall Medical Centre are very excited to announce that we have collaborated with our neighbouring Hillsborough Practices; Far Lane Medical Centre, Tramways Milner and Tramways Bradley, to form the Hillsborough Network.

We will continue to operate as four separate GP practices in the main but will come together when we feel working at scale will benefit our patients. We would like to welcome on board our new in house Physiotherapist and Social Prescriber to the team.  We feel these new services will benefit our patients throughout Hillsborough.

For more information please click here

Patient Participation Group (PPG)

Please click on the link below for more information about the PPG at Dykes Hall Medical Centre, and how to join.

Patient Participation Group

Welcome to Dykes Hall Medical Centre & Deer Park Surgery

Thank you for visiting our website. On here you will be able to find how to register with the practice and all information on all the services that are provided.

For the safety of yourself and other patients, we ask that you continue to wear a face mask in the waiting room and throughout your time in the building. 

Vision Statement

Care – Compassion – Community
At Dykes Hall Medical Centre, we strive to provide high quality accessible care for all, whilst remaining person centred.

Serving you

We pride ourselves on being a small friendly practice and aim to treat all our patients promptly, courteously and in complete confidence. Our dedicated team are here to treat those minor aliments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare services.

Both Dykes Hall Medical Centre (Hillsborough) and our Deer Park Branch Surgery (Stannington) have disabled access and on-site parking.

Both sites are attached to an independent pharmacy, with which we have a good established working relationship with.

The practice is registered to provide training to doctors, nurses and other healthcare professionals. All training staff are under the supervision of either one of the GP partners, or the advanced nurse practitioner.

Care Quality Commission (CQC) Inspection

As part of its ongoing comprehensive inspection programme of all GP practices in England the CQC visited Dykes Hall Medical Centre on the 22nd November 2016.

The inspectors rated the practice in accordance with their 5 key lines of enquiry and 6 main patient demographic groups.

Below is a link to the summary page for the practice, which includes a copy of the full report.

Opening Hours

Phone Line Opening Hours

Our phones lines are open from 8.30 in a morning until 6.00 in an evening on Monday’s, Tuesdays, Wednesdays and Fridays, and 8.30 in a morning until 12.00 in an afternoon on Thursdays.

Normal Opening Hours

Our surgery buildings are open and reception staff are available at the desk at the following times