THIS SURGERY WILL BE CLOSED FOR THE EASTER BANK HOLIDAY AT 18:30 (PHONE LINES CLOSE AT 18:00) ON THURS 17 APR 2025 AND WILL NOT OPEN AGAIN UNTIL 08:30 (PHONE LINES OPEN AT 08:00)ON TUES 22 APR 2025

 IF YOU HAVE A MEDICAL EMERGENCY PLEASE CALL 999 OR VISIT ACCIDENT & EMERGENCY AT SOUTHAMPTON GENERAL HOSPITAL

 GP PATIENT SURVEY

NHS England has asked GP practices to think about how and when they offer appointments. Your GP Practice is working in partnership with other local practices in the Primary care Network( PCN). PCNs are designed to improve patient care and the resilience of services through promoting collaboration.

The vast majority of GP practices are open from 8am till 6.30pm from Monday to Friday( excluding Bank Holidays) these are called Core Hours. GP practices sometimes deliver services outside of these Core Hours- for example running clinics on Saturday mornings. These are called Extended Hours services.

In Southampton we also have the 'Hubs' which are run by Southampton Primary Care Network( SPCL)and which offer appointments at various times and days of the week, from key GP practice locations in different parts of the city.

NHS England has asked that GP practices work collaboratively within their Networks and with other agencies like SPCL to bring these services together and tailor them more to local needs. The new combined services will start from 1st October 2022 and in the meantime we are keen to get the views of patients and the public to help with our planning.

We would be grateful if you could spend 5 minutes answering questions in our survey as this will help us to plan any changes we make from 1st October 2022

The link to the survey is : https://mysay.is/EASSSoton

The QR code is:

CLICK HERE TO VIEW TEMPORARY CHANGES TO DVLA CHECKS/ FIREARMS LICENSES/ PRESCRIPTION CHARGE MEDICAL EXEMPTIONS/ Covid VACCINE EXEMPTIONS

Welcome to Raymond Road Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

About the Surgery

The surgery is situated in Raymond Road off Hill Lane, Upper Shirley, Southampton, SO15 5AL.  There is car parking to the front of the surgery.  The surgery has four consulting rooms all of which are on the ground floor.

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

THIS SURGERY WILL BE CLOSED FOR THE EASTER BANK HOLIDAY AT 18:30 (PHONE LINES CLOSE AT 18:00) ON THURS 17 APR 2025 AND WILL NOT OPEN AGAIN UNTIL 08:30 (PHONE LINES OPEN AT 08:00)ON TUES 22 APR 2025

 Harmonie Study

 See full details poster

 Read a recent BBC news article about this study

To all our Patients

Before contacting the practice, please do consider self-help and pharmacy options:

• The NHS website: https://www.nhs.uk/
• 111 online: https://111.nhs.uk/
• Mental health support: https://www.nhs.uk/every-mind-matters/mental-wellbeing-tips/your-mind-plan-quiz/
• Pharmacy details: https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy
• Advice for parents of children and young people https://what0-18.nhs.uk/
• Contact the National Booking Service via www.nhs.uk or ring 119

Help us to keep you all safe and well by keeping our phone lines free for those who need urgent medical help.

Thank you

Practice Manager and Partners

Raymond Road Surgery 

Surgery Hours

Our phone lines are open at 8:00am to book on the day appointments.

Our emergency line is operational between 12.30 – 13.30 and 18.00 – 18.30

Extended Hours

The Southampton wide Federation of GP Practices provides a comprehensive extended access service covering bookable appointments with GPs, Nurses, HCAs and Physiotherapists in one of their 'hub' surgeries from 18.30 until 21.00 including every Saturday, Sunday and Bank Holiday. It has therefore been decided that we no longer need to provide the Extended Hours service as a practice at Raymond Road Surgery. 

Patients will still be able to request appointments outside of the normal GP opening hours, by speaking to a member of our reception team who will book you a hub appointment.

We do, however, always try to encourage our patients to discuss their problems with their own GP or Practice Nurse where possible and convenient.