Welcome to The Glen Medical Practice

Welcome to our practice website. We aim to provide all of our patients with a comprehensive range of healthcare services covering one-off problems to longer term illnesses. Feel free to explore the site and find out how you and your family can benefit from our personal and professional approach to healthcare provision.

Information and Announcements

** Craigmarloch Medical Centre – amended opening days from February 7, 2025 **

Please be aware that Craigmarloch Medical Centre will be closed on Fridays, commencing on Friday February 7, 2025.

On-site appointments, prescription collections and sample drop-offs will no longer be possible at the surgery on Fridays. Please be assured that we will continue to offer a full 5-day service from our site at Central Health Centre. We apologise for any inconvenience that this may cause and our Reception team will be able to assist you with any questions or concerns that you may have. Thank you for your understanding.

Clinical Staff changes in 2025

We are happy to announce that Dr Kathleen Kelly joined us on January 6^th as a new GP member of the medical staff.

Clinical Staff changes in 2024

Who joined: Dr Christopher Curry, Dr Jennifer Lauder, Dr Joel John and Dr Sasha Reeve joined the Practice as GPs. Sr Monika Inglot joined as our ANP (Advanced Nurse Practitioner)

Who left: Dr Julie Mallon, who retired after 27 years at the Practice, and Dr Kathleen Gibbons, who joined us in 2007, both ended their service in August 2024.  

* Our Appointment system at The Glen Medical Practice

We use a Triage-based system for urgent emergency medical matters - when you phone Reception our staff will ask you for your details and a short description of your problem. You may be directed to other more appropriate services, or a GP or Nurse will phone you back later to discuss the issue with you. 

We also offer pre-bookable phone and face-to-face appointments for medical issues that you consider to be more routine (ie non-emergency) - please ask our Reception staff if this is more suitable. 

Please see the Appointments page for more details.

* There is a nationwide shortage of GPs and this issue has also affected the Practice.

The Practice has worked hard to recruit doctors to make up this shortfall.

We recognise that this is making it more difficult to arrange an appointment and we are grateful for your understanding and patience.

** If you have an urgent medical matter, please inform Reception who will contact the GP On Call **

Convenience

* As well as being able to see when we are open at the click of a mouse we’ve made it easier for you to do a number of things. Check out how to order a repeat prescription or update your contact details online.

* Our phone lines have a queuing system to allow us to deal with your phone-calls in a more efficient way. We hope that you find this service helpful.

* Attend Anywhere / Near Me - is a secure video-consulting service, to allow safe and confidential discussion with a GP or Nurse from our Practice. This is for pre-arranged consultations only - please do not enter this site unless instructed by the GP or Nurse.

Prescriptions and Pharmacy Pick-up

* Please click here to register with the Online Prescription Service.

* We would be grateful if you could update Reception with your preferred local Pharmacy of choice. Your prescriptions will then automatically be sent there for your convenience.

Please allow a full 48 hours between requesting and collecting your medication.

Your Contact Details

Please ensure that we have your correct contact details, including mobile phone number and email address. These details can be updated easily by clicking the icons in the Online Services section, above, or at Reception.

NHS Inform - Scotland's Health Information Service

You no longer have to look in lots of different places for health information.

Visit nhsinform.scot or call 0800 22 44 88 (8am - 10pm)

CPRD - Clinical Practice Research Datalink

The Glen Medical Practice contributes to the Clinical Practice Research Datalink (CPRD)

Information in patient records is important for medical research to develop new treatments and test the safety of medicines. This practice supports medical research by sending some of this information from patient records to CPRD.

CPRD is a Government organisation that provides anonymised patient data for research to improve patient and public health. You cannot be identified from the information sent to CPRD.

If you do not want anonymised information from your patient record to be used in research, you can opt out by speaking to one of our Doctors.

For more information about how your data is used please visit: www.cprd.com/public

Opening Times

The phone lines open at 08:00 for calls requiring urgent medical attention only. 

For all other calls, please phone when doors open at 08:30

The surgery has later opening hours on various evenings during the week, with GP appointments available till 19:10.

Please be aware that Craigmarloch Medical Centre is closed on Fridays. On-site appointments, prescription collections and sample drop-offs will no longer be possible at this site on Fridays. A full 5-day service is available from our site at Central Health Centre. 

* Please note that the surgery is closed between 13:00 - 14:00 every day for staff training *