SOCIAL PRESCRIBING SERVICE

Social prescribing is about improving your health, social, physical and emotional wellbeing.  We offer a free confidential one to one service over the telephone or face to face.  The support will enable you to access social or community activities or resources in our local area.  We can support people who feel socially isolated, low in confidence, self-esteem, struggling to cope with living at home, carers and those with poor mental wellbeing affected by social circumstance such as debt or poor housing. 

Please speak to a member of staff if you feel this service would benefit you.

Electronic Prescribing Service

We are now providing an electronic prescribing service. If you nominate a preferred local pharmacy we can send your prescriptions directly to them electronically. The advantage of this service is that you will not have to collect the prescription from the surgery, simply collect your medication from your pharmacy. If you are interested in this service, please go to your preferred pharmacy and they can arrange it for you. 

Text message reminders

We can now send you a text message to remind you of your appointment at Northam Surgery. Currently we are offering this service for those who have appointments for a blood test, blood pressure or ECG but we hope to send reminders for all of our appointments in the future. We can also let you know if you have missed an appointment.

If you would like to consent to receive reminders by text message please see a member of the reception team or call 01237 474 994. We will not contact you by text message if you do not consent.

NHS 111

If you need medical advice fast but it is not life threatening then dial 111 where a trained advisor will give you advice and direct you to someone who can help you. You can call 111 anytime - 24 hours a day, 365 days a year. The call is free from landlines and mobiles. For more information see www.nhs.uk/111. You will also need to ring 111 if you require a GP when the surgery is closed.

Welcome to the

 Northam Surgery Website

Contact us using by submitting a new request below

This short online form is the quickest and simplest way for the majority of our patients to access our clinical team for assistance. Our practice phone lines remain open for anyone with accessibility needs who might find difficulty completing this form. 

PLEASE NOTE THIS SERVICE IS ONLY AVAILABLE FOR PATIENTS REGISTERED AT NORTHAM SURGERY.  IF YOU ARE NOT REGISTERED WITH US YOU NEED TO PHONE THE SURGERY ON 01237 474994.

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It is more important than ever to ensure we have your correct mobile AND landline number saved onto your medical record.  Registering your mobile number will

give you greater flexibility and you will also be kept up to date with

important information about your healthcare and our services.  

Please help by checking we have the right contact details for you.

Call the surgery on 01237 474994 if you would like to check or update your records.

Please spread the word to your family & friends who are not able to see this post

Thank you

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Did you know the NHS is giving people access to their GP health records on the NHS App, NHS website and other online GP service? This means you will be able to see new information added to your record including consultation notes, test results and letters.

Accessing your GP health record can help you better understand and manage your health, without having to phone or visit your GP surgery.

You may already have access. To check if you do, click ‘View your GP health record’ in the NHS App. For more information watch the video below.

Did you know that the NHS App provides a single place to manage your healthcare?

Use it to book appointments, access your health record, contact 111, and more!

https://www.nhs.uk/nhs-app/about-the-nhs-app/

Health Promotions 

         For more information on sepsis click here

Minor Injuries Service

The minor injuries service in Bideford and Ilfracombe is temporarily closed.  Please follow the link below for more information. If you need urgent medical advice and you are not sure where to go visit www.111.nhs.uk or call 111.

 https://www.northdevonhealth.nhs.uk/patient-information/miu/

Green Impact

The surgery has signed up to the Green Impact for Health Scheme. This is an ongoing project to improve the environmental performance of GP surgeries while saving money and ensuring that our services offers the greatest benefit to society as a whole. We are proud to announce achieving the Bronze Award in 2021 and are now working hard towards Silver.

The Green Impact for Health project has been developed for General Practice by the National Union of Students, GPs, trainees, and medical students. It is supported by University of Bristol, NHS Health Education South West and the Severn Faculty of the Royal College of General Practitioners.

The scheme covers many different areas including:

Social prescribing, reducing waste and increased recycling and more environmentally friendly inhaler choices

Record Sharing

There is a local shared record programme that allows some of your medical records to be viewed by other local medical care providers, e.g.  A&E, Out of Hours Doctors etc. You will always be asked for your consent, each time a professional accesses your records, unless you are too unwell to give permission. Your consent will always be recorded on your record.  You will be automatically opted in unless you would like to dissent, please speak to a member of reception.

Surgery phone lines are open from 8:00 to 18:00 Monday to Friday.

Opening times

*The surgery is open early on Tuesdays and late Mondays and Thursdays for pre booked appointments. Please use the buzzer next to the front door to gain access.

Enhanced Access to Primary Care in North Devon

Appointments are offered by GP Practices on a shared rota allowing patients to book routine evening and weekend appointments with a range of clinicians.  Currently Northam Surgery is open one weekend a month. Please enquire for more information.