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Dundee Mental Health and Wellbeing Website

Practice Access - 1pm to 2pm

Our practice observes restricted access between 1:00 PM and 2:00 PM daily. During this time, we will attend to emergency and urgent cases only. We kindly request that you avoid calling or visiting the practice during this hour unless it is an emergency. Please also note that the Medical Centre's doors are closed every Wednesday from 1:00 PM to 2:00 PM.

Please call 01382 458333 if you require urgent attention during this time. 

Thank you for your understanding and cooperation.

How to test at home for Sexually Transmitted Infections (STIs)

You can test for some sexually transmitted infections (STIs) on your own, without having to go to a sexual health clinic. This is only if you do not have symptoms.  More information is available on the NHS Inform website 

https://www.nhsinform.scot/care-support-and-rights/nhs-services/sexual-health/sti-testing-at-home/

Surgery Abroad Without an NHS Referral 

NHS Scotland does not recommend choosing to pay to travel abroad for surgery as part of a packaged holiday.  Please see attached information leaflet for more information. 

Surgery Abroad Without NHS Referral

Extended Hours Service

The Practice provides an extended hours service offering pre-bookable telephone appointments on Monday, Tuesday, Wednesday, and Thursday mornings from 7.30am. Reception staff can assist if you wish to utilise this service.  Our phone lines open at 8am as usual for routine and urgent care 

Sources of Support (social prescribing)

Social prescribing is an approach which is being used in GP Practices to help patients with non- medical issues which are impacting upon their mental health and wellbeing. The link worker is part of the GP Practice team and is an experienced practitioner who will work with you on the issues which are causing you the most concern and identify services/community groups/activities which are best placed to help you.

A patient information leaflet and self referral form is available using in the links below

Patient Information Leaflet - Sources of Support

Self Referral Form - Sources of Support

NHS Tayside Vaccination Service

Patient Assessment and Liaison Mental Health Services (PALMS)

 Are you worried about your mental health? Feeling overwhelmed or low and need to talk to someone about seeking relevant support?

You can self refer to PALMS for consultation.

Who is this service for?

• Anyone aged 16-64 years old who is experiencing mental health difficulties.
• Individuals aged 16-17 years old who are not enrolled in school education.
• Anyone not currently seeing a mental health professional (e.g. psychologist, mental health nurse or psychiatrist
• Individuals struggling with low mood, anxiety, self esteem, distressing life events or other difficulties that you would like help with.

To find out if PALMS is the right service for you, please speak to the medical practice reception staff on 01382 458333

Please quote "Mental health specialist" or "PALMS".

Palms Patient information leaflet

E-mail

erskine.tayside@nhs.scot is checked daily by administration staff during our working hours. Emails will be reviewed and passed to the appropriate member(s) of the Erskine Practice. 

Please be advised this is NOT a suitable address for URGENT clinical problems.  You should call the practice reception on 01382 458333, or contact NHS 24 when the practice is closed.

Welcome to the Erskine Practice

We are a GP Practice, located in Dundee at Erskine Practice, Arthurstone Medical Centre. As well as the doctors we have an extensive healthcare team working from our surgery.

We offer a wide range of services and we aim to provide high-quality medical care through our continued commitment to excellence in the delivery of our services.

This website has been specially designed to help you make the most of the Erskine Practice.

Online Services

We offer various online services such as ordering repeat prescriptions and updating your contact details. Some of these services have certain requirements.    

Repeat Prescriptions - Click here to access this service. Please allow 2 working days (excluding weekends and public holidays) after ordering for collection at the surgery.  If you normally collect your prescription at the pharmacy, please allow 7 working days

Please do not order your medication early as this will put additional pressure on the system resulting in further delays.

Update your contact details - Click here to access this service

Email -  erskine.tayside@nhs.scot  is checked daily by administration staff during our working hours. Emails will be reviewed and passed to the appropriate member(s) of the Erskine Practice. Please be advised this is NOT a suitable address for URGENT clinical problems or to arrange appointments.  You should call the practice reception on 01382 458333, or contact NHS 24 when the practice is closed.  

Opening Hours

The surgery is open at the following times

** Extended Hours Service

The Practice provides an extended hours service offering pre-bookable telephone appointments on Monday, Tuesday, Wednesday, and Thursday mornings from 7.30 am. Reception staff can assist if you wish to utilise this service. Our phone lines open at 8am as usual for routine and urgent care

Restricted Access

Our practice observes restricted access between 1:00 PM and 2:00 PM daily. During this time, we will attend to emergency and urgent cases only. We kindly request that you avoid calling or visiting the practice during this hour unless it is an emergency. Please also note that the Medical Centre's doors are closed every Wednesday from 1:00 PM to 2:00 PM.

Please call 01382 458333 if you require urgent attention during this time. 

Thank you for your understanding and cooperation.

Practice Closure Information

Information about what to do when the surgery is closed can be found by clicking the heading above called Opening Hours | When We Are Closed

Public Holidays

2025/26

• Monday 7 April 2025
• Monday 21 April 2025
• Monday 5 May 2025
• Monday 26 May 2025
• Monday 28 July 2025
• Monday 06 October 2025
• Thursday 25 December 2025
• Friday  26 December 2025
• Thursday 1 January 2026
• Friday 2 January 2026