Dear Patients

If you are experiencing flu like symptoms eg cough, high temperature , or any respiratory problems please do not enter the surgery. Go home and ring the following number  02897562929 for advice.

If you feel you need to speak to a doctor or healthcare professional, please contact surgery from 8.30am - 10.00am, and 2.00-3:30pm and be prepared to provide some basic information in order for your call to be triaged.

   

For a information related to Coronavirus please click on the link below.

COVID-19 - NHS (www.nhs.uk)

   

BHSCT Childrens Symptom Checker

Children’s symptom checker | Belfast Health & Social Care Trust website (hscni.net)

 

Childhood Vaccinations

 

For a list of childhood vaccinations, click this link:

childhood immunisations

 

MMR

Why is the MMR vaccine important for you and your family. 

MMR vaccine 2023 on Vimeo

  

HPV vaccine

See this video which explains the importance of HPV vaccine to teens

https://vimeo.com/826165871/139517d316

   

Sexual Health Advice

SH:24 is a free online sexual health service, delivered in partnership with the NHS.

https://sh24.org.uk/

 

  

Thank-You.

Montalto Medical Centre

Welcome to Montalto Medical Centre

Dear Patients,

Zero Tolerance 

We are a zero tolerance practice.  GP’s and their staff have a right to care for others without fear of being attacked or abused.

 In most cases, patients and their relatives are respectful towards surgery staff but unfortunately a minority of people are abusive or use threatening behaviour.

 The surgery will request removal of any patient from the practice list who demonstrates any of the following behaviour towards our staff;

 

• Using offensive language or swearing at staff

 

• Verbally abusing or insulting staff

 

• Using loud and intrusive behaviour

 

• Any physical violence towards any member of the practice team

 

• Threating/intimidation of staff or other patients

 

• Persistent or unrealistic demands that cause stress to staff - requests will be met where possible and explanations given when they cannot

 

• Posting abusive or potentially defamatory comments on social media.

 

 We ask that you treat all our surgery staff courteously and with respect

 

Flu Vaccination

If you still require your Flu vaccination, please contact the surgery for an appointment.

    

Prescriptions

Repeat Prescription Requests

Repeat prescription requests will take 48 hours (2 working days) to process. 

While ordering repeat prescription requests, patients must give name, address, DOB, name and strength of medication required and chemist of your choice. Only one patient's order per voicemail, if ordering for numerous people please leave a separate voicemail for each patient.

Due to data protection and patients own safety, community pharmacies can no longer request medication on a patients behalf, nor can the practice post individual prescriptions to patients. This has to be ordered by either the patient, their family or patients representative.

Patients can allocate a chemist in Ballynahinch or arrange to collect prescriptions in the surgery.

You can order using either:

      Repeat Prescription Line on 02897565999 (operational during office hours)

      Montalto Medical Centre Website

      Box at the front lobby in the Surgery

 

Disabled Access

Access for disabled persons is through the Automatic door at the main entrance. All services provide are on ground floor level. There is a disabled toilet.

 

Pregnant Patients

Pregnant patients can self refer to hospital for antenatal care using the following link:

Self referral for antenatal care SE Trust

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Opening Times

 

	Reception Opening Times
Monday	08:30 - 12.45 13.45-1800
Tuesday	08:30 - 12.45 13.45-18.00
Wednesday	08:30 - 12.45 13.45-18.00
Thursday	08:30 - 12.45 13.45-18.00
Friday	08:30 - 1.00(door closes 12.45)
Weekend	closed